Official Para77 Document — PDPA 2010 Compliant

Para77 Privacy Policy – Personal Data Protection for Malaysian Users

Para77 takes every member's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA).

Effective Date: 1 January 2026 PDPA 2010 Compliant

Your Data, Our Responsibility

256-bit SSL Encryption
PDPA 2010 Compliant
No Third-Party Data Sales
Full Data Access Rights
1

Para77's Introduction & Privacy Commitment

This Privacy Policy outlines para77's privacy practices and how we manage your personal information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

Para77 ("we", "the platform") understands that privacy is more than a legal obligation — it is the foundation of trust between us and every member. When you use the para77 platform to bet on football, live casino, e-sports, lottery, or any other services we offer, you are entrusting us with your personal information. We do not take that responsibility lightly.

This Privacy Policy applies to all users of the para77 platform, including website visitors, registered members, and any party who interacts with our services. By continuing to use para77, you acknowledge that you have read and understood this policy.

If you have any questions about how we handle your data, please contact our Data Protection Officer by email at privacy@para77.click.

2

Personal Data We Collect

Para77 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we may collect:

Data CategorySample InformationMandatory / Optional
Identity InformationFull name, date of birth, identification number (MyKad)Mandatory
Contact InformationEmail address, phone number, residential addressMandatory
Financial InformationEWallet account numbers (TNG, GrabPay), bank account numbers for withdrawalsMandatory
Verification DataMyKad copy, KYC verification selfieRequired for withdrawal
Activity DataBetting history, deposit/withdrawal records, games playedAutomatic
Technical DataIP address, device type, web browser, approximate locationAutomatic
Communication DataCorrespondence with customer support, feedback, and complaintsWhere applicable

Para77 no store credit or debit card numbers directly. All payment processing is handled through the relevant eWallet and banking providers, including Touch 'n Go, GrabPay, DuitNow, and FPX.

3

How We Collect Your Personal Data

Para77 collects personal data through the following methods:

  • Account Registration: When you register a para77 account, you voluntarily provide basic information such as your name, email address, and phone number.
  • KYC Verification: To process withdrawals or fulfil compliance obligations, we may request identity verification documents such as a copy of your MyKad.
  • Platform Usage: Your activity on the platform — such as Malaysia Super League football betting, live casino gaming sessions, or Mobile Legends esports wagering — is automatically recorded in our system.
  • Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, the transaction details are recorded for financial recordkeeping and fraud prevention purposes.
  • Cookies & Tracking Technologies: The para77 website uses cookies and similar technologies to collect technical data about how you use the platform.
  • Communications with Us: When you contact Para77 customer support via live chat, WhatsApp, or email, conversations are recorded for quality assurance and training purposes.
  • Third-Party Sources: In certain cases, we may receive information from third-party identity verification providers that we use for KYC purposes.
4

Purpose of Personal Data Use

Para77 uses the personal data collected for the following purposes, which are lawful under PDPA 2010:

  • Account Management: Creating, operating, and maintaining your Para77 account, including processing registrations, identity verification, and password management.
  • Transaction Processing: Processing RM deposits and withdrawals via approved payment methods, maintaining accurate transaction records, and resolving any financial disputes.
  • Service Delivery: Enabling you to enjoy all Para77 services, including Sports Betting, Live Casino, slots, lottery, and esports.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, or security breaches that could affect you or the platform.
  • Legal Compliance: Meeting legal compliance obligations including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
  • Customer Support: Providing effective technical support and customer service whenever you need assistance.
  • Experience Personalisation: Tailoring content, promotions, and recommendations based on your activity and preferences on the platform.
  • Marketing Communications: Sending notifications about promotions, bonuses, and platform updates — subject to your communication preferences, which can be updated at any time.
  • Analytics & Improvement: Understanding how members use the platform to continuously improve the Para77 user experience.

You can opt out of receiving marketing communications from Para77 at any time by updating your account settings or contacting our support team.

5

Data Sharing with Third Parties

Para77 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data sharing only occurs under the limited circumstances set out below.

Para77 may share your personal data with the following parties under limited and controlled circumstances:

  • Payment Service Providers: eWallet and banking providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and banks to process your financial transactions. This sharing is limited strictly to the information required for payment processing.
  • Game Service Providers: Providers of live casino games, slots, and betting software that supply content to the para77 platform. They receive only the data necessary to deliver their services to you.
  • Identity Verification Providers: Third-party KYC companies that assist us in verifying member identities for legal compliance purposes.
  • Legal Authorities: When required by law, court order, or a valid request from Malaysian government authorities.
  • IT Service Providers: Companies that provide technical infrastructure, server hosting, and cybersecurity services to para77, subject to strict confidentiality agreements.

All third parties we work with are required to uphold data protection standards that are equivalent to or higher than para77's own standards.

6

Data Storage & Security

Para77 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, misuse, loss, or accidental disclosure:

  • 256-bit SSL Encryption: All data transmitted between your device and para77's servers is encrypted using industry-standard TLS/SSL protocols.
  • Stored Data Encryption: Sensitive data such as passwords and financial information is stored in encrypted form in our database.
  • Access Control: Only authorised Para77 personnel may access your personal data, and only to the extent necessary to carry out their duties.
  • 24/7 Monitoring: Para77's security systems are monitored around the clock to detect any suspicious activity or intrusion attempts.
  • Regular Security Audits: Para77 conducts regular security audits and tests to identify and address any system vulnerabilities.

Data Retention Period: Para77 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Generally, transaction and account records are kept for a minimum of 7 years after account closure for legal and tax compliance purposes.

While Para77 takes every reasonable measure to protect your data, no security system can be guaranteed 100% secure. You are also responsible for keeping your account login credentials safe.

7

Your Rights Under PDPA 2010

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by Para77:

8

Cookies & Tracking Technologies

The para77 website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how the platform is being used. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions on para77, such as login authentication and session security. These cookies cannot be disabled.
  • Functional Cookies: Saving your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics Cookies: Collecting information on how you use the platform — pages visited, time spent, and navigation patterns — to help us improve our services.
  • Performance Cookies: Monitoring the platform's technical performance and helping us identify and resolve technical issues more quickly.

You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the Para77 platform.

9

Children's Privacy

The Para77 platform is for individuals aged 18 and above only. Para77 does not knowingly collect or process personal data from anyone under the age of 18.

If para77 becomes aware that personal data of a child under the age of 18 has been collected without valid consent, we will promptly take steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered a para77 account are urged to contact us immediately at privacy@para77.click.

10

Links to Third-Party Websites

The Para77 platform may contain links to third-party websites or services in certain contexts. Para77's Privacy Policy does not cover the privacy practices of those websites or services. Para77 is not responsible for the content or privacy practices of any third-party website you may access through our platform.

We recommend that you read the privacy policy of any third-party website you visit separately to understand how they handle your data.

11

Cross-Border Data Transfer

In certain circumstances, your personal data may be transferred to or processed in countries other than Malaysia — for example, where our servers or service providers operate from international locations. When this occurs, para77 ensures that all such data transfers are carried out with adequate safeguards in compliance with the requirements of Malaysia's PDPA 2010, including through appropriate data processing agreements with the receiving parties.

12

Amendments to This Privacy Policy

Para77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons. Any material changes to this policy will be communicated to members via email or a prominent notification on the platform at least 14 days before the changes take effect.

The latest version of this Privacy Policy is always available on this page. The "Effective Date" at the top of the page will be updated whenever changes are made. Your continued use of the Para77 platform after any amendments to this Privacy Policy take effect constitutes your acceptance of those changes.

13

Contact Our Data Protection Officer

If you have any questions, concerns, or wish to exercise any of your rights under PDPA 2010 regarding personal data held by para77, please reach out to our Data Protection Officer (DPO) via:

  • Privacy Email: privacy@para77.click
  • General Support Email: support@para77.click
  • Live Chat: Available 24/7 on the Para77 platform
  • Target Response Time: We aim to respond to all privacy enquiries within 5 business days

If you are dissatisfied with how Para77 has handled your privacy complaint, you have the right to lodge a complaint with the Malaysia Personal Data Protection Commissioner as provided under PDPA 2010.

Your Rights Under Malaysia's PDPA 2010

As a Para77 member, you have full rights over your personal data

Right of Access

You have the right to request a copy of the personal data Para77 holds about you at any time.

Right to Rectification

You have the right to request correction of any personal data we hold that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another provider.

Right to Complain

If you are dissatisfied with how para77 has handled your data, you may lodge a complaint with the Malaysian PDPA Commissioner.

To exercise any of the rights above, contact us at privacy@para77.click

Para77's Commitment to Your Data Security

Concrete steps we take to protect every member's privacy

End-to-End Encryption

All data transmitted between your device and Para77's servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading financial institutions.

PDPA 2010 Compliance

All of para77's data handling practices are designed and audited to meet the requirements of Malaysia's Personal Data Protection Act 2010. We are fully committed to complying with local privacy laws.

No Data Selling

Para77 strictly does not sell, rent, or trade members' personal data to any party for marketing purposes. Your data belongs to you — it is not our commodity.

Internal Access Controls

Access to user data within the Para77 system is restricted to authorised personnel only, with access logs regularly audited to ensure there is no unauthorised use.

Active Security Monitoring

Para77's systems are monitored around the clock to detect cyber threats, intrusion attempts, or any abnormal activity that could compromise members' personal data.

Data Breach Notification

In the event of a data breach that may affect your information, Para77 will notify you and the relevant authorities within the timeframe required by law.

Your Data Is Safe with Para77

Join over 500,000 Malaysian members who trust Para77 for a safe, fair, and enjoyable betting experience. Register now and claim a welcome bonus of up to RM100.

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